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Privacy Policy


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Data Protection & Privacy Policy:

updated May, 25th, 2018

We appreciate your interest in our website and our company and respect your concerns about your privacy and your personal data. Please be sure that transparency, privacy and data protection matter a lot to us and we are not collecting, using or disclose your data for any other reasons than the purposes stated below.

On basis of the General Data Protection Regulation („GDPR“) No UE 2016/679 of April, 27th, 2016 we process personal data and would like to inform you about the type of data we hold, the reasons for data storage and how these are processed, used and protected.

 

Controller in accordance with art. 4 point 7 GDPR is

IMS Services
International Marketing & Sales Services

Silke Muller
Peter-Bauer-Str. 3
D - 50823 Cologne
Germany

phone: +49-221-510 79 29

email: privacy@ims-services.de

VAT No.: DE236632618

About us: www.ims-services.de/about-us.html

 

Contractual Services

We process personal data of our contractual partners, commissioners, customers, prospects and suppliers (hereafter „business partners“) according to art. 6 point 1 b) of GDPR in the interest of providing our contractual or pre-contractual services.

The processed data includes core data of our business partners (e.g. names and addresses), contact details (e.g. email addresses and phone numbers) as well as contractual data (e.g. delivered services, contractual contents, contractual communication, contact names) and payment data (e.g. bank details, payment history). Fundamentally, we do not process any special categories of personal data as specified in art. 9 point 1 of GDPR (e.g. ethnic, genetic, biometric data or political religious, sexual opinions and orientations), except if these are part of a requested or contractual process.

Disclosure to external people or companies takes place only if it is necessary in the context of a contract. When processing data we have received in the context of an assignment, we comply with the provisions of the commissioners and the legal requirements. 

The data will be deleted when it is not relevant anymore for the accomplishment of contractual or legal obligations or for warranty and similar purposes. Beyond this, the legal obligations of data retention apply. 

 

Contact Management

We process data of our business partners for administrative purposes, which are necessary to maintain our business, to accomplish our tasks and to provide our services.

The purpose and our interest in data processing are based on administration, accountancy, office organization and potential legal obligations of data retention. In these cases we process the same data as in the context of contractual services. The processing is based on art. 6 point 1 c) and f) of GDPR.

In this context we may reveal or transmit data to fiscal or similar authorities, consultants (e.g. tax advisors) and credit institutes.

In addition to this and based on our commercial interest, we save information about potential suppliers, organizers and other potential business partners, e.g. for a later approach. This mainly company-related data is generally stored permanently. 

 

Contact Establishment

In contacting us through email, phone, fax or through the contact form on our website, you give your consent to process the data you communicated according to art. 6 point 1 a) and b) of GDPR. We use the data you communicated exclusively to handle and manage your request.

Your personal data could be stored in a Customer-Relationship-Management-System („CRM-System“) or a similar database and remain with us unless you ask us to delete it or revoke your consent to store it. To do so, it is sufficient to send us an informal message through email.

The legitimacy of our data processing until your revocation as well as authoritative legal provisions (retention periods) shall remain unaffected thereby.

 

Place of Data Processing

Your personal data is processed in our facility in Germany. A cross-border processing, especially outside the European Union, does not occur.

 

Marketing & Advertising

We do not use your data for marketing communications and do not pass them to third parties for such or other purposes.

 

Data Deletion

In case data is no longer required, we delete it according to the legal provisions for data retention.

 

Webhosting and Email Communication

The webhosting provider services we avail ourselves of are intended to guarantee the following performances which are essential for the proper functioning of our website: infrastructure and platform services, storage space, database services, email transmission as well as security and technical maintenance services used for the operation of our website.

On this occasion, based on our legitimate interest to offer an efficient and secure website, we or our webhosting provider might process inventory, contact information, content, contract, usage, meta and communication data of our business partners and website visitors according to art. 6 point 1 f) and art. 28 of GDPR. An appropriate Data Processing Agreement („DPA“) with our webhosting provider has been signed for this purpose.

 

Log-files and Access Data

When users call up our website, our webhosting provider records access data to the server hosting our website and saves it in so-called log-files. This procedure is based on our legitimate interest in accordance with art. 6 point 1 f) of GDPR. This includes the user’s IP address as well as possible other data, e.g. name of the webpage, file, date & time of access, amount of data transmitted, notification about successful transmission, browser type & version, the user’s operating system, referrer URL (previously visited webpage) and requesting provider.


Our webhosting provider saves log-file information for security reasons (e.g. detection and protection of attacks or investigation in case of abuse or fraudulent activities). The log-files are kept for the duration of maximum 7 days and will then be automatically deleted. Data storage required for evidence purposes is excluded from erasure until final clarification of the respective case. 

 

Google AdWords

Our website makes use of Google AdWords, an analytic service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). In case you have been redirected to our website by clicking on a Google ad, Google AdWords will place a cookie on your computer („conversion cookie“). The cookie expires after 30 days and is not intended for individual identification.

If you visit particular pages of our website and the cookie is still active, we and Google can only detect that a user has clicked on the Google ad and has been redirected to our website. Each Google AdWords customer receives a different cookie thus it is not possible to track cookies through the websites of AdWords customers.

The information gathered by means of a conversion cookie serves to generate conversion statistics for AdWords customers, who have decided to use conversion tracking. The customers learn the total number of users who have clicked on their ad and been redirected to a page equipped with a tag for conversion tracking. They do not receive any information which makes it possible to personally identify users.

If you prefer not to participate in this tracking procedure, you can refuse the necessary setting of cookies by permanently deactivating „automatic cookie handling” in your browser or configure your browser to block all cookies from the domain „googleleadservices.com“.

Please consider that you should not delete these opt-out cookies unless you want data tracking. In case you have deleted all cookies in your browser you need to recreate the specific opt-out cookie.

The information gathered from users are submitted to Google and are stored on Google’s servers in the US.


You can get further information on how Google uses data and about any configuration and contestation possibilities in Google’s Data Protection & Privacy Policy
https://policies.google.com/technologies/ads 
as well as in the settings for the display of Google ads https://adssettings.google.com/authenticated

Beyond that, Google is certified under the Privacy Shield Agreement and guarantees thus its compliance with the EU Regulations on Data Protection
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

 

Usage of other Tracking, Profiling, Analysis and Conversion Tools

Our website is intended to provide information about our services and does not make of use cookies, affiliates programs, registration function, blogs with communication features, podcasts, music services, newsletter inscriptions or social media tools which might allow backtracking of users or require submission of personal data.

 

Purposes of Data Processing

We process personal data only for the purposes mentioned in this Data Protection & Privacy Policy. We do not transmit your data to third parties for other than the stated purposes. We only transmit your personal data to third parties if:

  • you have explicitly expressed your consent to do so (art. 6 point 1 a) of GDPR)
  • the processing is necessary for to perform a contract with you (art. 6 point 1 b) of GDPR)
  • the processing is mandatory to comply with a legal obligation (art. 6 point 1. c) of GDPR)
  • the processing is necessary to protect of legitimate interests and there is no obvious reason that you have a predominant interest in non-disclosure of your data (art. 6 point 1 d) to f) of GDPR)

 

Your Rights

Using the a.m. contact information you can exercise your following rights at any moment:

  • obtain information about the your data we retain and its processing (art. 15 of GDPR)
  • rectification of inaccurate personal data (art. 16 GDPR)
  • deletion of your data stored with us (art. 17 of GDPR)
  • restriction of processing in case we are not yet allowed to delete your data because of legal obligation (art. 18 of GDPR)
  • data portability in case you have given your consent for data processing or have signed a contract with us (art. 20 of GDPR)
  • object our processing of your data (art. 21 of GDPR)

In case you have given us your consent to process your data, you can revoke it at any time with effect for the future by sending us an informal email communication. You have furthermore the right to file a complaint with your competent supervisory authority at any time. 

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IMS Services Peter-Bauer-Str. 3 D-50823 Cologne Germany | contact@ims-services.de